Shipping & Returns

DELIVERY OPTIONS

We work our hardest to get orders out as quickly as possible! If there is a
delay in orders then there will be a note on our website or Instagram!
We aim to dispatch orders within 14 days from the day you order. This excludes Weekends.​

COLLECTION – Gateshead – FREE
ROYAL MAIL DELIVERY 3-5 DAYS FROM DISPATCH – £3.00

INTERNATIONAL DELIVERY

Please contact us directly to discuss international delivery. We are more than happy to offer
you a quote so you can enjoy the delights of our soap from all over the world.

RETURN POLICY

If you are in any way not happy with our products then please email us and allow us to identify the problem and put it right straight away.

Decide you don’t want something when it arrives?
Just ensure it is all in its original packaging and email us. We will send you our return address.

As soon as your items arrive we will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we can not take any responsibility for lost items.